Frequently Asked Questions

Q: I saw an item at your booth during a convention I attended. Why can't I find it here on the website?

A: There are two common reasons for this. Some items arrive in very limited quantities and/or have already been discontinued by the manufacturer by the time we get them, and we often sell out of them completely by the end of the convention. We tend to focus on restockable items here on the site - ones that we know we'll be able to get more of if we happen to run out temporarily. The second reason is that the item arrived shortly before the convention and we simply haven't had a chance to get it listed here yet. This tends to be common with art and guide books.